RowLogic Privacy Policy

Last updated: 14 August 2007

We at RowLogic are constantly striving to provide excellent service to you, our customers and business partners, while building a long-lasting relationship with you. To achieve these goals, we occasionally need information about you when you visit our site or use our online services and tools.

When you visit our websites, you might be providing information about your visit on three levels:

• Statistics collected as you browse our websites.
• Organizational and personal information you knowingly give us.
• Business process information based on use of online services and tools.

Because RowLogic respects your right to privacy, we want you to be aware of how we handle this information.

Our Commitment to Your Privacy

RowLogic assures you that we do not provide or sell the names and addresses of our customers/site users to outside vendors.

RowLogic does:

• Safeguard customers' information from unauthorized access.
• Collect, maintain and use customer information as necessary to provide the most helpful and targeted products and services to meet customers' needs (e.g. customer care or new products or services).
• Honor customers' requests to remove their names from our telephone or mail solicitation lists in a timely manner. Just contact us through www.rowlogic.com/contact.php.
• Maintain confidentiality of customer information when undertaking projects with other companies.

Information this Site Gathers/Tracks
Statistics Collected as You Browse Our Web Sites

As you browse our websites, RowLogic’s web servers collect information about your visit, not about you personally. Via web server logs, we monitor statistics such as:

• How many people visit our websites.
• Which pages people visit on our websites.
• From which domains our visitors come (e.g., "yahoo.com" or "aol.com").
• Which browsers people use to visit our websites.

While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our websites, to monitor their performance, and to make it easier for you and other visitors to use.

Organizational and Personal Information You Knowingly Give Us

Within our websites, you may be asked to give us personal or organizational information in order to purchase or receive information about a product or service, or in order to use an online tool or service, or in using an online tool or service. This information may range from your generic zip code, to your specific phone number, product serial numbers and codes, account number, credit card number, e-mail address, organization URL, mailing address or information about your business processes.

Use of the Information this Site Gathers/Tracks
Your IP Address and Host Name

RowLogic’s websites log Host Names (or IP addresses when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the web content.

Order Forms and Enrollment Forms

Our order forms securely collect visitor's contact information and financial information (like your credit card number and other billing information). Contact information on the order form is used for order fulfillment and may be shared with our Partners or Resellers if that is necessary to fulfill your request. The information that we require in our order form is only used to process your order quickly and accurately. Your contact information will only be used to send you the product or subscribe to the service or online tool that you purchase and your billing information will only be used to bill you for that product.

Cookies

A cookie is a small, encrypted data string our server writes to your hard drive that contains appropriate information. We use cookies to deliver web content specific to your interests and to control access to restricted content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a cookie. Please be aware that cookies might be required to complete certain functions on our websites.

Sharing of the Information this Site Gathers/Tracks

The information you submit may be shared with third parties if it is necessary to complete your request, provide you with access to downloadable software, or as required by law.

Information Security

We have security measures in place to protect the loss, misuse and alteration of information under our control. When you place an order, the information is encrypted using the Secure Socket Layer (SSL) protocol.

Links to Other Sites

Our websites contain links to other websites. Please be aware that our privacy policy does not apply to these other sites.

Opt-out Policy and Procedure

Our websites provide users with the opportunity to opt-out of receiving communications from us at any point by contacting us through www.rowlogic.com/contact.php.

Correcting/Update Policy

If you would like to correct and/or update your information, please contact us through www.rowlogic.com/contact.php.

Oversight

If you have comments or questions about our privacy policy, please contact us through www.rowlogic.com/contact.php. We will address any issue to the best of our abilities.

Changes to Policy

RowLogic will occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the top of the privacy policy.